FAQs

Frequently Asked Questions (FAQs) – Trendzaa

1. What types of sunglasses do you offer?

We offer a wide range of trendy and high-quality sunglasses including aviators, wayfarers, cat-eye, round, oversized, and more. Our designs are stylish, comfortable, and suitable for both men and women.

2. Are your sunglasses UV protected?

Yes! All our sunglasses come with 100% UV protection to keep your eyes safe from harmful sun rays.

3. How do I place an order?

Simply browse our collection, select your favorite sunglasses, and click “Add to Cart.” Follow the checkout process and choose your preferred payment method to complete your order.

4. What payment methods do you accept?

We accept:

Credit/Debit Cards
Mobile Wallets (e.g., Easypaisa, JazzCash) (if applicable)
Cash on Delivery (COD)
Bank Transfers (if offered)

5. Do you offer Cash on Delivery?

Yes, Cash on Delivery (COD) is available in selected areas. Please ensure your address and contact details are accurate when placing a COD order.

6. How long does delivery take?

Delivery usually takes 3–7 business days, depending on your location. Once shipped, you’ll receive a tracking number to monitor your package.

7. Can I return or exchange a product?

Yes! You can return or exchange your item within 7 days of receiving it, as long as it’s unused and in original packaging. For damaged or wrong items, please contact us within 48 hours of delivery.

8. How do I track my order?

After your order is shipped, you will receive a tracking link via email or SMS. Click the link to see your package’s current status.

9. What if I receive a damaged product?

We’re sorry! Please contact us within 48 hours with your order number and clear photos of the damaged item. We’ll arrange a replacement or refund promptly.